Community Engagement Coordinator

About Look Park
Look Memorial Park is a beloved 153-acre private nonprofit serving the Pioneer Valley with year-round recreation, programs, and community events. We’re building a welcoming, donor- and visitor-centered culture as we approach our centennial celebration.

The Role
The Community Engagement Coordinator melds together development operations and community-facing engagement. This position is the operational backbone for fundraising (CRM, gift processing, appeals, grants, sponsorships) and the friendly face that recruits and coordinates volunteers, stewards donors, and brings our stories to life across events and outreach. You’ll partner closely with the Executive Director, Board/Development Committee, and marketing vendors.

Salary: $70,000–$75,000 • Status: Full-time, Exempt • Location: Florence, MA (on-site with some flexibility)

Reports to: Executive Director

Supervises: Volunteers/ambassadors

Key Responsibilities

Community Engagement & Volunteers

Recruit, schedule, and support volunteers/ambassadors for Park-related events and engagement opportunities (e.g., Spring Clean Up); track hours and recognition.
Plan donor and stewardship touchpoints; support community partnerships and visibility opportunities.
Represent the Park at community events, coordinate speaking and tabling logistics.

Fundraising Operations & CRM

Serve as Bloomerang (database) admin.
Process gifts daily; manage tributes, pledges, recurring/matching gifts; own a 48-hour acknowledgment standard and monthly reconciliation with Finance.
Maintain accurate brokerage/DAF instructions and audit-ready documentation.

Appeals, Membership & Friends of the Park

Project-manage two annual appeals (plus Giving Tuesday): lists, personalization, vendor coordination, proofing, production timelines.
Grow and retain Friends of the Park and recurring donor participation; manage renewals and a 72-hour “welcome” series.

Events & Sponsorships

Coordinate fundraising and stewardship events (including Santa’s Trains at Look Park and the Summer Celebration Auction)—logistics, volunteers, run-of-show, and post-event follow-up.
Administer sponsor benefits and fulfillment (logos, signage, tickets, social posts) with staff and vendors.

Grants & Institutional Giving

Maintain the grants calendar; assemble attachments; route for signatures; submit on time; track outcomes and reports.

Major Donor & Board Support

Prepare concise research briefs, call sheets, and follow-ups for ED/Board visits; track proposals/pledges and next steps in the CRM.
Staff the Development Committee (agendas, notes, action logs, dashboard packets).

Marketing & Content Coordination (with Vendors)

Coordinate appeal assets, landing pages, emails, and social content tied to the advancement calendar; keep donation experiences (one-time, recurring, tribute, corporate match) accurate and easy; monitor links/QRs and basic analytics.
Assist with early planning logistics for the 2028–2030 Centennial Capital Campaign in coordination with campaign consultants and volunteer leadership.

Qualifications

3–5+ years in nonprofit fundraising, community engagement, or related roles with hands-on CRM/data experience (Bloomerang preferred).
Detail-driven project manager who loves clean data, timely stewardship, checklists, and continuous improvement.
Confident communicator and relationship-builder; clear writer (thank-yous, appeals, briefs) with customer-service mindset.
Comfortable coordinating volunteers and public-facing activities; commitment to inclusion and accessibility.
Proficiency with Google Workspace/Microsoft Office; familiarity with Bloomerang, Constant Contact, Canva (or similar) is a plus.
Willingness to work occasional evenings/weekends for events.

Compensation & Benefits

Salary: $70,000–$75,000, commensurate with experience; benefits per Park policy.
Flexible schedule with on-site presence at 300 North Main Street, Florence, MA and occasional evenings/weekends.

To Apply

The search process is being managed by Financial Development Agency. Please email your cover letter and resume to Sarah Tanner at sarah@financialdevelopmentagency.com. Applications will be reviewed on a rolling basis until filled.

Look Park is an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply.